Customer Care & Publisher Transparency

Contact & Technical Support

We prioritize transparent communication and responsive user assistance. Whether you need technical troubleshooting, wish to report an issue, submit a DMCA copyright notice, or explore advertising partnerships, our team is ready to assist.

Send Us a Direct Message

• Response SLA: 24–48 Hours

Complete the form below. Your request will be routed directly to the designated department.

Department Directory & Email Desks

Customer Care & Technical Helpdesk
For transcript generation issues, timestamp navigation, and general assistance:
[email protected]
Privacy Officer & Compliance Desk
For GDPR Articles 15–22 inquiries, CCPA/CPRA rights, and data protection verification:
[email protected]
Designated DMCA Copyright Agent
For formal copyright infringement notifications under 17 U.S.C. § 512(c):
[email protected]
Advertising & Commercial Partnerships
For Google AdSense inquiries, direct inventory sponsorships, and API partnerships:
[email protected]

Publisher Information & Availability

  • Entity: YouTube Transkript (Independent Digital Tools)
  • Official Domain: youtubetranskript.com
  • Jurisdiction: Federal Republic of Germany / European Union
  • Desk Hours: Monday – Friday, 09:00 – 18:00 CET
  • Response SLA: Guaranteed response within 24–48 business hours

Before Contacting: Quick Troubleshooting

Most common questions are resolved instantly in our knowledge base:

  • No Captions Available Error: Occurs when video uploaders disable closed captions or automatic speech recognition has not finished processing.
  • Private or Unlisted Content: To protect creator privacy, our stateless engine only processes publicly accessible YouTube videos.
Explore Knowledge Base & FAQ →